COMCAST
Can I just say one thing?
I JUST LOVE RE-SETTING MY COMCAST CABLE MODEM.
Shutting down the 7 computers that I have on the LAN and restarting EVERYTHING. I love it.
Yes, yes, I do. I look forward to it like Christmas.
Christmas is sort of a surprise….. just like loosing your Internet connection – over and over again. What fun! Especially when you are uploading a big file to a client’s server or downloading a great ABBA song on iTunes.
I feel better now. Thanks.
Amen. Unplug, replug, unplug, replug….
I spent an hour on the phone with Comcast yesterday. Final resolution? “Can you call back in an hour?”
I asked Comcast to cancel my cable tv service and keep the internet service. As soon as I get off the phone, the internet stops working. I call right back and suddenly I’m in an area with “technical diffuculties.” I’m told it should be back up an hour. The next day when was still not working, I find out that the employee canceled our internet and not cable tv. After fixing that, the internet still didn’t work. I called back again. Turns out they had the wrong Mac ID number and I had to give it to them for the THIRD time since I signed up only 3 weeks ago. Arg! Why are they so incompetent!?
They are incompetent because they know less than we do about computers and the interwebs and how it works. Lately I’ve been having to reboot my wireless router but not my cable modem. I guess it’s Comcast causing all the problems. You also have to love the fact that if the cable modem goes out, (that you are paying $50 a month) they have no dial-up back up plan for those of us that work out of the house. So no cable modem = screwed!
I was having problems with Comcast too where it would just go out and we were constantly having to reset the cable modem. I called a few times to ask what was up and they finally sent someone out. The guy came and couldn’t find anything wrong really and suggested that maybe our modem was defunct and that we could call Comcast to rent one for $3/month to see if that was the problem. We were going to do that, but funny thing is, right after he left our internet woes vanished. I have no idea what he did–maybe tightened up the connection from the cable outlet to the modem (even though I know I tightened that thing as far as I could). Spotty internet service is a pain, especially when you work from home. But keep calling Comcast until your problem is resolved.
Gives a whole new meaning to the made up word “Comcastic”
I fired Comcast’s Internet service a while back in favor of BellSouth DSL, which has been rock-solid. When I lived in Buckhead my Comcast service was fabulous and never dropped. When I moved to Grant Park, the service was horrible, starting from day one when the technician installed the cable modem, but didn’t complete the activation process, so a couple days later my service timed out. From there it seemed like whenever the wind blew or a cloud moved that my Internet connection would drop.